If you are having any difficulty navigating the ProFile Sports website, or challenges setting up your ProFile page or ordering products, please do not hesitate to contact us if you do not find a satisfactory answer to your question here:
Question 1: Does my school have to be on your list in order form me to have a ProFile Page?
No, but it works better if your school cooperates with ProFile. There are many benefits to the school for participating: Free score keeping software and opportunities to benefit from ProFile sponsored events and much more. When the school participates, every athlete receives a free basic ProFile page and all the stats from games are available for automatic populating into the paid ProFile pages. Without the stats feature you can still have a ProFile page, but you will have to have to enter your stats manually, and they will be marked as UNVERIFIED by our system.
Question 2: Where is my ProFile page? I registered and filled out your form.
Once you have completed the on-boarding form for your Athlete ProFile Micro-Site, and are satisfied with the pictures, videos you have up-loaded and the information you entered, you must select "Make My ProFile Visible" to publish your ProFile Pages. Then go to http://www.profilesportsapp.com/ and select the "ProFiles > Find Athletes tab. Search or select your photo or name, and it will take you to your individual Athlete Micro-Site. Copy the address displayed in the URL. This is the address you will direct recruiters to. by copying this address, and pasting it into your letter of interet e-mail, it will provide a link that recruiters can click on to go instantly to your ProFile page without haveing to search for you.
Question 3: I don't know what to say about myself in the ProFile Section. How do I write a good one?
Few people like writing about themselves. But your personal Athlete History Page is no place to be shy. There is a standard format that good Biographies follow, and the ProFile on-boarding form is constructed as a series of questions that you will know the answers to. By simply entering your answers to the questions, the ProFile app creates your ProFile page and presents it in the standard arrangement that makes your information easy to scan and therefore, easier for recruiters to assess.
Question 4: Can I get a FAN APP even if my school is not in your list?
Anyone can subscribe a FAN App in our list of participating schools. You can follow another school or a school that you are alumni of. If your school is not displayed in our list of participating schools we would like to hear from you, and will let you know as soon as they come on line.
Question 5: Can I have an Athlete ProFile Micro-Site if ProFile does not have a score keeping app for my sport?
Yes. Anyone can subscribe for a ProFile Page, and it can be used to showcase your achievements in any sport, or competitive endeavour. However, if your school does not use the FREE ProFile score keeping apps, or you participate in a sport for which there is not yet a score keeping app available yet, then you may have to enter your stats manually, and they will be marked as UNVERIFIED by our system.
Question 6: Can I have more than one sport in my ProFile Pages?
Yes. If you have purchased the "Family Plan" one individual can have two different sports represented in their ProFile pages, and your family will also get four (4) FAN Apps to follow your career. The Family Plan can also be used for two athletes in the same family, and the family still gets (4) FAN Apps to follow all the action in all the sports at your school that they selct to follow.
Question 7: How do I get my grades and school transcripts published in my ProFile Page?
In the registration form you will see a button at the bottom of the form that says: "Request Transcripts". When selected, This will automatically send an e-mail addressed from you requesting your transcript from your school. The e-mail is already written for you. All you need to do is enter the e-mail address for your school administrator or guidance counsellor.When your school replies to your e-mail, you can manually mail them or if you also check the radial box for: "Share my Transcript with colleges" - ProFile will supply a PDF file of your transcripts to recruiters when they select "download Transcript". Only recruiters who have registered with ProFile will have automatic access to your transcripts.
Let us know your question via the contact form. We will answer you in 24 hours and add your question to this page if we think it will help others.
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